Privacy Policy

1. Who we are

CancelMyFine (“we”, “us”, “our”) operates the website cancelmyfine.co.uk. We provide AI-generated parking fine appeal letters.

2. What data we collect

When you use our service, we collect the following information that you provide:

• Type of parking fine
• Vehicle registration number
• Fine amount and date
• Location of the fine
• Your description of the circumstances

We do not collect your name, address, email, or any personal identification unless you contact us directly.

3. How we use your data

The information you provide is used solely to generate your appeal letter. It is sent to our AI provider (Anthropic) to create the letter and stored temporarily in your Stripe payment session metadata for delivery after payment.

4. Payment processing

Payments are processed securely by Stripe. We do not store, see, or have access to your card details. Stripe's privacy policy applies to payment data.

5. Data retention

Your fine details and generated letter are not stored permanently on our servers. Letter content is stored in your Stripe session metadata and is subject to Stripe's data retention policies.

6. Third-party services

• Anthropic (Claude AI) — used to generate your appeal letter
• Stripe — used for secure payment processing
• Vercel — used to host and serve our website
• Vercel Analytics — used for anonymous website analytics

7. Cookies

We use essential cookies only, required for the website to function. We do not use tracking or advertising cookies.

8. Your rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. Since we do not store personal data beyond the transaction, there is typically no data to request. For any queries, contact us at support@cancelmyfine.co.uk.

9. Contact

If you have any questions about this privacy policy, email us at support@cancelmyfine.co.uk.